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KYC Process
How long does it take?
Users who withdraw over $1,000 cumulatively from Arc8 Pay Wallet have to undergo the KYC process.
This process is done through a 3rd party service, and it is very straightforward.
The verification is usually done within 3 hours after the information has been provided, usually automatically, in case the photo and the document are a good match.
If there is any suspicion or mismatch between the photo and the document, this has to be checked manually, which may result in a delay.
If there is a huge disproportion between photo and document, the process is rejected and the user has to submit it once again.
Last modified 4mo ago
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