Withdrawing Money

For Prizes

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How much money can I withdraw?

There is no upper limit! As long as you have the minimum withdrawal amount in your account, you can withdraw it all.

Can I withdraw just part of my balance?

No. You cannot adjust the amount that you can withdraw – you will always withdraw your entire balance at once.

What are the requirements to withdraw?

As well as the minimum amount or more in either your Prizes account, you will need to:

  • Provide your full name, including surname (no nicknames or initials)

  • Use the Latin alphabet when filling in your details (no Cyrillic, Mandarin characters etc.)

  • Use an accurate email address (it can be different to the one you signed up with)

  • Have a PayPal account (it's free!). Note that you can only link one PayPal account and it cannot be changed

  • Change your profile photo to be a real picture of yourself

How do I withdraw my balance?

Easy! Just make sure you’ve got a PayPal account and then follow these steps:

  1. Connect your PayPal account.

  2. In the Prizes app, click withdraw

  3. Buy yourself something nice! 🛍️

What should I do if my money hasn't arrived yet?

It can take up to 10 working days for the money to arrive in your PayPal account. If, for some reason, it hasn't come, check that you followed all the steps in this guide and met the requirements. Return to the Withdraw Money section of the app to see if there has been any issue with processing your withdrawal. If you follow the steps in this guide, there should be no issues when you try again!

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